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Updates & Information

If you need to cancel your order you must cancel within 48 hours and you will then be refunded your full amount for your order. If you do not give a 48 cancellation notice your order total will not be refunded.

Any no show orders will not be refunded the order amount. 
Order refunds take approximately 5-7 business days.
Orders are a first come first serve spot during the week and weekends. 
Please reserve your special occasion item(s) at least 2 weeks prior to your special event so we can ensure that everything is perfect. 
Some menu items have been discontinued, please take a look at our new menu to see available options. 
Vegan and Glueten Free items are a special request item and need to be communicated before finalizing the order. 
Gennie's Sweets will not leave any products outside or in front of the door. Customer must be at home/ at Pick up location to receive the order. 

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